Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Zuvlin, a brand operated by Ulvynax Inc., Canada. Throughout this site, the terms “we”, “us”, and “our” refer to Zuvlin. By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service.

ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your province or state of residence, or that you are using this website with the consent of a parent or legal guardian.

You may not use our products for any unlawful or unauthorized purpose. You must not interfere with the security or proper operation of the website.

PRODUCT INFORMATION AND USE

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability information are accurate. However, we do not guarantee that all information on the website is complete, current, or error-free. We may correct errors, update information, or change product details without prior notice.

Our products must be used only as directed in the applicable product instructions. TENS and EMS products are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for professional medical advice, diagnosis, or treatment. Please consult a qualified healthcare professional if you have a medical condition, are pregnant, have an implanted electronic device, or are unsure whether a product is suitable for you.

ORDERS AND PAYMENT

We reserve the right to refuse, cancel, or limit any order at our discretion, including where we suspect fraud, unauthorized resale, or an error in product or pricing information.

You agree to provide current, complete, and accurate purchase and account information for all orders placed with us. Prices and product availability may change without notice.

SHIPPING, RETURNS, AND REFUNDS

Shipping times are estimates and may vary due to carrier delays, customs processing, weather, or other circumstances beyond our control.

Please review our Return & Refund Policy for information about eligibility, return procedures, return shipping costs, refunds, and our one-year limited replacement warranty for eligible Zuvlin electrotherapy devices.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, product descriptions, and designs, is owned by or used with permission by Zuvlin and may not be copied, reproduced, distributed, or used without our prior written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Zuvlin and Ulvynax Inc. will not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

CHANGES TO THESE TERMS

We may update or modify these Terms of Service at any time. Any changes will take effect when posted on this website. Your continued use of the website after changes are posted means that you accept the updated Terms of Service.

CONTACT

If you have questions about these Terms of Service, please contact us through the Contact Us page on zuvlin.ca.